This alarm is triggered when the outbound services tries to get an available outbound port to execute a workflow and they all are busy for a minute.
Minor
Not having enough call back ports to handle the volume will increase the time it takes a customer to get a call back.
This issue can be resolved by reallocating ports, purchasing additional ports, or by adjusting when customers are offered callbacks.
VWM/CCM 6.0.X.X
NOTE: This event code will no longer be used in version 7.0