ALM0024 - SQL Problem

DESCRIPTION

This alarm indicates the system has detected a problem with SQL.

SEVERITY

Minor

IMPACT

Problems with SQL can lead to real time and reporting problems.

TROUBLESHOOTING STEPS

Log into the prairieFyre CCM server and check the Event Viewer (Start > Run > type eventvwr) for errors specific to SQL.

APPLIES TO

CCM

References

• MiContact Center Administration and Installation Guide
• MiContact Center User Guide
• MiContact Center and Business Reporter System Engineering Guide
• Multimedia Contact Center Installation and Deployment Guide
• Business Reporter User Guide