ALM0040 - Service High CPU usage (%)

DESCRIPTION

A service has reached a high percentage of CPU utilization as configured in the alarm.

SEVERITY

Variable

IMPACT

The service might use to much resources making the overall system performance poor.

TROUBLESHOOTING STEPS

High CPU over a short period of time will not cause issues, but over an extended period of time could lead to issues with Real Time, Reporting or Service Stability.

APPLIES TO

CCM

References

• MiContact Center Administration and Installation Guide
• MiContact Center User Guide
• MiContact Center and Business Reporter System Engineering Guide
• Multimedia Contact Center Installation and Deployment Guide
• Business Reporter User Guide