ALM0041 - Client Server Version Mismatch

DESCRIPTION

This alarm indicates that a client pc is running an older version of the software than the server.

SEVERITY

Minor

IMPACT

Client side functionality may be compromised due to incompatibilities between versions.

TROUBLESHOOTING STEPS

Determine which client is causing the problem and determine the root cause by updating the prairieFyre software on the client PC.

APPLIES TO

CCM

References

• MiContact Center Administration and Installation Guide
• MiContact Center User Guide
• MiContact Center and Business Reporter System Engineering Guide
• Multimedia Contact Center Installation and Deployment Guide
• Business Reporter User Guide