Recorded Announcement Device is set to "No" in the Class Of Service (COS) on the PBX.
Minor
If your Intelligent Queue or IVR Routing ports are going to be used as messaging only ports, you must select "Yes" for this option.
NOTE: This alarm will need to be cleared manually by going to YourSite Explorer and clicking on Alarms. Select the alarm in question and click the Snooze button.
IQ 5.8.0.7
IVR / VWM 6.0 SP1