SMDR Extended Reporting Level 1 is set to "No" on the PBX.
Select "Yes" to produce SMDR records in Extended Reporting Level 1 format.
The following options must also be enabled: Extended Digit Length, Extended Time to Answer, Standardized Network OLI, and Standardized Call ID Format.
Minor
This option must be set to "Yes" to enable accurate reporting.
NOTE: This alarm will need to be cleared manually by going to YourSite Explorer and clicking on Alarms. Select the alarm in question and click the Snooze button.
CCM 6.0 SP1