REP0021 - No file to distribute

DESCRIPTION

The Reporting Service cannot distribute a report (by print or email) as the file does not appear to exist on the server.

SEVERITY

Error

IMPACT

The report will not be distributed.

TROUBLESHOOTING STEPS

If you encounter this error, please consult the Reporting log file found in [InstallDir]\CCM\Logs\. The log data should pinpoint the exception and tell you where the file was created and why it failed.

APPLIES TO

7.0

References

• MiContact Center Administration and Installation Guide
• MiContact Center User Guide
• MiContact Center and Business Reporter System Engineering Guide
• Multimedia Contact Center Installation and Deployment Guide
• Business Reporter User Guide