Faulty Disk

System/Sub-System

MiVoice Business: Hardware

Description

Indicates there is a problem with one of the redundant hard disks. The MXe controller and MXe Server support a RAID (Redundant Array of Independent Disks) module with redundant hard disks.

Alarm Status

The major threshold is 50. The critical threshold is 100.

Possible Cause	Corrective Action
One of the redundant hard disks is faulty.	Use Show Status Redundant maintenance command to determine defective disk. Replace failed disk. Refer to Mitel Knowledge Base 06-2806-00012 and KB11-5191-00213 articles if error occurs when replacing failed disk. In some cases the primary drive has a sector error requiring both disks to be replaced.

Possible Cause

Corrective Action

One of the redundant hard disks is faulty.

Use Show Status Redundant maintenance command to determine defective disk. Replace failed disk.

Refer to Mitel Knowledge Base 06-2806-00012 and KB11-5191-00213 articles if error occurs when replacing failed disk. In some cases the primary drive has a sector error requiring both disks to be replaced.

References

MiVoice Business Troubleshooting Guide