There is a network connectivity issue or the far end node is out of service. |
- Check your system logs to determine to which node(s) you have lost IP trunk connectivity.
- Check your network connectivity between impacted nodes and confirm that the nodes are in service.
- Check your system logs to determine when the trunk went down.
- Check your audit logs for any IP trunk configuration changes. If a change has been made, return to the original configuration.
- Check your audit logs for any service maintenance commands. For example:
- Check if the IP trunk was forced busy by looking for the following maintenance command variance:
- Enter the following command to bring the IP trunk in service variance:
- If the alarm is not resolved, collect required System Diagnostics logs and contact Mitel product support.
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