MiVoice Business: Software
This alarm indicates some Embedded Voice Mail ports are unavailable.
Minor: When an Embedded Voice Mail port is unavailable.
| Possible Cause | Corrective Action |
|---|---|
| The MiVoice Business instance has lost connection to the Media Server or maintenance is being performed on the ports. | Check logs to see if it is a Media Server issue. If it is a Media Server issue, reboot the MiVoice Business instance. |
| Maintenance is being performed on the ports. |
Check AUDIT logs for maintenance commands on the specified PLIDs. Look for the following BUSY commands, for example:
If the PLIDs are BUSY, eturn the ports to service when appropriate. |