Excessive Jitter

MBG: Software

This alarm indicates a set has experienced excessive jitter in the voice of a call.

None

Possible Cause	Corrective Action
Network congestion or network equipment problems. For soft phones and applications, the host PC may be overloaded.	Check your network connectivity between the remote set and the WAN side of the MBG. Go to the Events viewer in the MBG Server Manager and clear the alarm. Refer to the Voice Quality Guide for additional details.

Possible Cause

Corrective Action

Network congestion or network equipment problems.

For soft phones and applications, the host PC may be overloaded.

Check your network connectivity between the remote set and the WAN side of the MBG.
Go to the Events viewer in the MBG Server Manager and clear the alarm.

References