Max Channels Exceeded

System/Sub-System

MBG: Software

Description

This alarm indicates a user has exceeded their available licenses for SIP trunking.

Alarm Status

Major: When service affecting

Possible Cause Corrective Action
The number of SIP trunking licenses has been exceeded.
  • Acquire more licenses.
  • Consider reducing the number of simultaneous calls on the trunk.
  • Review MBG metrics graphs monthly to monitor usage.

References