Max Taps Exceeded

System/Sub-System

MBG: Software

Description

This alarm indicates the call recording equipment exceeds the available number of tap licenses.

Alarm Status

Major: When service affecting.

Possible Cause	Corrective Action
Call recording equipment has exceeded the available number of tap licenses.	Acquire more licenses. Consider reducing the number of simultaneous recorded calls on the call recording equipment. Review MBG metrics graphs monthly to monitor usage.