| The MiVoice Business instance is unreachable or not responding. |
- Check your network connectivity between MiVoice Business and the IP address provided by your SIP service provider. If all MiVoice Business instances are down, the trunk is out of service and incoming calls will be rejected.
- If the alarm is not resolved, contact your SIP service provider to determine changes that may have been made to your SIP service.
- If the alarm is not resolved, collect required logs and contact Mitel product support.
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