Programming Shared Line Keys

Before you can program a Shared Line key, the following requirements must be met:

Programming Shared Line Keys

  1. Access the Key Programming page of the Web Configuration Tool.

  2. Click the Key Number of the key you want to assign as a shared line.

  3. From the Feature list, select Shared Line.

  4. From the Context list, select the User ID with which to associate this key.  

  5. Enter a label/description for this key (optional).

  6. Click Apply to apply the changes.

Line Key Status

Shared lines display the following indicator lamps:

Line Status

LED Appearance

Description

Trying

Solid Red

When a user initiates a call on a shared line, the LED of that line and all shared lines glows red.

Active

Solid Green

When a call has been successfully connected, the LED of that line and all shared lines glows green.

Held

Flashing Red

When a user puts another party on hold, the LED of that line and all shared lines flashes red.

Alerting

Flashing Green

When a call is incoming, the LED of the called line and all shared lines flashes green.