Editing branching conditions

Editing branching conditions changes what is required for an interaction to follow the branch.

To edit a branching condition
  1. Expand the activity, right-click the branch, and select Edit.
  2. Select the value to edit and perform one of the following actions
    • Change the condition and value by typing or using the drop-down lists.
    • Add a new condition by clicking Add and typing the desired values.
    • Delete a condition by selecting the condition and clicking Delete.
  3. Click OK.
  4. Click Save.