Multimedia Contact Center offers a number of different operators to use when building conditions. The following table outlines the operators available with Multimedia Contact Center.
| Operator | Use |
|---|---|
| != | With this operator the expression will only look for value that do not match the exact value entered. This operator is case-sensitive. |
| = | With this operator the expression will looks only for the exact value entered in the expression. This operator is case-sensitive. If this operator is being used in a comparison, then the expression will look for an exact string match between the two items being compared. |
| Contains | With this operator, the expression matches values that contain the entered string. It is not case-sensitive. |
| Length | With this operator the expression will look for a value with the specified number of characters. |
| Starts With | With this operator, the expression will look for any value that starts with the entered value. |