Viewing webpages

While using Contact Center Client, you can view webpages using the Web browser monitor.

To view a webpage within Contact Center Client
  1. Click the Real Time tab in the Contact Center Client ribbon.
  2. Click the Web icon.

    The Web Browser Properties window opens.

  3. After Monitor title, type a name for the monitor.
  4. After Start URL, type the address of the website to view.
    Note:

    The website address must begin with http:// or you will not be able to view the monitor.

  5. Optionally, select a value for the Web Browser Refresh Rate.
  6. Click OK.