Logging into Ignite (WEB)

Launch the browser and sign into the application to log into Ignite. See "Signing into and out of Ignite (WEB)".

Note:
  • The intended users of Ignite (WEB) are employees connected either locally on the LAN or to the network via VPN.
  • Ignite (WEB) does not support Compatibility Mode.
  • Ignite (WEB) requires JavaScript be enabled on your browser. For more information, consult your browser documentation.
  • When configuring screen pop notifications to be used with Ignite (WEB), you can execute only web URLs. Direct file execution (for example, .EXE or .BAT files) does not work in Ignite (Web) as the browser considers it as a security risk.
Launch Ignite by typing the following URL into a supported web browser:
  • http://<EnterpriseServerName >/Ignite

    OR

  • http://<EnterpriseServerIP>/Ignite
    Note:

    If your system uses SSL, type ‘https’ in place of ‘http’ and insert a valid domain or FQDN in place of an IP address.

For a list of supported web browsers, contact your supervisor or system administrator. Ignite supports default browser configuration settings.

Note:
  • We recommend that you do not use the Ignite (WEB) and Ignite (DESKTOP) applications simultaneously.
  • Editing responses across multiple, open browsers simultaneously is not supported.
  • If you are drafting an email response and change browsers, hit 'Refresh' to pull down your drafted content.
Parent topic: Ignite
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