YourSite Explorer Start Page
The YourSite Explorer Start Page is a startup resource that provides links to both information resources for getting started as well as system information for MiContact Center Business. By default, if enabled, the Start Page opens automatically with each new session of YourSite Explorer.
The Start Page has two tabs: Getting Started and System Information.
- Getting Started—provides configuration overviews for MiContact Center BusinessMiVoice Analytics and includes the following tabs:
- Welcome—details the contents of both the Getting Started tab and the System Information tab
- MiContact Center Business—overview of MiContact Center Business configuration
- MiVoice Analytics—overview of MiVoice Analytics and MiVoice Analytics configuration
- MiVoice Analytics—overview of MiVoice Analytics and MiVoice Analytics configuration
- Workforce Scheduling—overview of Workforce Scheduling configuration for employees and schedules
Note:
You must be licensed for Workforce Scheduling to view this tab.
- IVR Routing—overview of IVR Routing configuration
Note:
You must be licensed for IVR Routing to view this tab.
- IVR Routing—overview of IVR Routing configuration
Note:
You must be licensed for IVR Routing to view this tab.
- System Information—provides documentation as well as system and license information and includes the following tabs:
- Documentation—provides links to MiContact Center Business and MiVoice Analytics documentation
- About—provides system information, custom reports, and contact information for Mitel
- Alarms—provides information on currently active MiContact Center Business alarms, with links to corresponding Mitel Knowledge Base articles
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