Viewing Real-Time Information
- Viewing agent availability
- Viewing extensions availability
- Viewing queue statistics
- Viewing queue chart statistics
- Viewing callback lists with the Global callback monitor
- Viewing ports
- Viewing webpages
- Viewing historical real-time events with Auditor
- Viewing and customizing real-time monitors
- Setting alarms
- Customizing the information displayed on position and time monitors
- Building marquee monitors
Parent topic: Contact Center Client
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