Configuring shortcut keys

You can assign a shortcut key to a telephony function to perform it with a simple keystroke. This enables you to perform telephony functions while the soft phone is minimized or another application is currently selected.

To configure a shortcut key for a telephony function
  1. Right-click the Phone toolbar and click Configure.
  2. Click the Shortcut keys tab.
  3. Under Shortcut key, select a telephony function.
  4. Click the down arrow, select Ctrl, Alt, Shift, or Win, and select a keyboard number, letter, or function from the list.
  5. Click OK.
Parent topic: Customizing the soft phone
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