Customizing the soft phone
The following section describes how you can further customize your soft phone.
Selecting audio devices
Specifying the address book source for contacts
Resizing toolbar buttons
Displaying, hiding, and retiring toolbar buttons
Repositioning toolbar buttons
Configuring sounds and notifications
Enabling and disabling Contact Center Screen Pop
Making calls ring through your computer speakers
Adjusting the volume of your speakers and microphone
Configuring call forward destinations
Configuring speed dial numbers
Configuring shortcut keys
Configuring pre-announcement messages
Parent topic:
Using Contact Center PhoneSet Manager and Contact Center Softphone
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