Configuring sounds and notifications

You can configure sounds for individual phone events for incoming calls, secondary incoming calls, and/or the digits dialed on your primary extension, or on all extensions. A primary incoming call is a call you receive while you are in the idle active state and are available to take the call. A secondary incoming call is a call you receive while you are on a call on another extension and are not available to take the call.

Every time you receive a call a pop-up window notifies you the call has arrived. You can disable the pop-up notification.

To configure a sound for a phone event
  1. Right-click the Phone toolbar and click Configure.
  2. Click the Sounds tab.
  3. Select the Incoming calls, Secondary incoming calls, and/or Play sounds when dialing digits check boxes.
  4. After Phone events, select a phone event.
  5. After Sound file name, click Browse and select a sound file.
  6. If you want to play the sound file when the phone event occurs on any of your extensions, click Apply to all lines.
  7. Click OK.
To disable the call arrival pop-up notification
  1. Right-click the Phone toolbar and click Configure.
  2. Click the Sounds tab.
  3. Under Phone events, click a phone line.
  4. Clear the Display pop-up notification for incoming calls check box.
  5. Click OK.
Parent topic: Customizing the soft phone
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