A variety of diagnostic tools is provided to assist in
resolving issues.
- Connectivity Tests:
Checks connectivity to ICPs for MiNET, SIP, and TFTP services based
on the configured type; SIP trunking endpoints; and application servers
such as MiCollab and MiContact Center. If these are configured with
a fully qualified domain name (FQDN), a DNS resolution test is also
run.
- Traceroute:
Display the route (path) of packets traveling across the IP network
to an endpoint.
- Packet Trace:
Capture a log of traffic passing over the network.
- Teleworker Network Analyzer:
Test voice quality and remote IP device connectivity to the MBG
server.