A variety of diagnostic tools is provided to assist in resolving connectivity problems.
Connectivity Tests: Checks connectivity to ICPs for MiNET, SIP, and TFTP services based on the configured type; SIP trunking endpoints; and application servers such as MiCollab and MiContact Center. If these are configured with a fully qualified domain name (FQDN), a DNS resolution test is also run.
Traceroute: Display the route (path) of packets travelling across the IP network to an endpoint.
Packet Trace: Capture a log of traffic passing over the network.
Teleworker Network Analyzer: Test voice quality and remote IP device connectivity to the MBG server.