The Web Proxy component of remote proxy services provides a secure interface between applications on the LAN and clients on the Internet. An example of a client is the web collaboration client of MiCollab Audio, Web and Video Conferencing.
Use the following procedure to add the WAN-side host name of the LAN server you wish to proxy and configure access to its client and administrative interfaces.
The instructions assume that an external DNS server resolves your WAN-side host name (for example, "MAS1.mitel.com") to the corporate firewall which, in turn, sends HTTP requests to the Web Proxy server. It is also assumed that MSL is configured to use an internal DNS server which resolves the LAN-side host name (also "MAS1.mitel.com") to the actual server on the LAN.
For more information about the Web Proxy and its uses, see the MBG Installation and Maintenance Guide.
Notes:
To be proxied successfully, remote users must enter a valid URL for the resource they are attempting to access. Refer to the Supported Applications tab to determine the correct format for administrative and end-user URLs.
Effective MBG Release 7.1, the Web Proxy is included as a component of Remote Proxy Services and is licensed as part of the MBG base bundle. Upgrades from earlier releases are covered under Software Assurance.
The Web Proxy relies on the fully qualified domain name in the HTTP request to map that request to the appropriate LAN server. Access via IP address is not supported.
To add a LAN server to the Web Proxy:
In the server manager, under Applications, click Remote Proxy Services.
On the LAN server proxy list tab, click Add new LAN server proxy.
Select Enabled.
In the WAN-side FQDN field, enter the domain name of the server to which you want to proxy in FQDN format (for example, "MAS1.mitel.com"). This is the name that external users will enter in their web browsers to access the LAN host.
Note: The LAN-side host name defaults to the WAN-side FQDN.
Select the LAN server and user interface:
LAN server |
User interface |
MiCollab |
|
MiVoice Business |
This setting provides access to the MiVoice Business System Administration Tool (ESM) interface. |
MiCollab Client |
Select to forward MiCollab Audio, Web and Video Conferencing client traffic to the MiCollab Client server (WAN-side FQDN). Note: This setting is for access on standalone MiCollab Client only. Access for the MiCollab version of MiCollab Client is supplied in the MiCollab web-based communications portal. |
MiCollab Unified Messaging |
Select to forward NuPoint UM client traffic (web view) to the NuPoint UM server (WAN-side FQDN). Note: This setting is for access on standalone NuPoint UM only. Access for the MiCollab version of NuPoint UM is supplied in the MiCollab web-based communications portal. |
generic MSL admin only |
This setting provides access to MSL interface. |
Select to forward Mitel OIG application web service requests (https: only) to the Mitel OIG server within the enterprise network. The WAN-side FQDN for the OIG server used for the remote Mitel OIG application must match the LAN-side FQDN for the Mitel OIG server within the enterprise network. |
|
This setting provides access to the Mitel Oria system management and customer self-service application. |
|
This setting provides access to the Mitel MiContact Center application. |
|
This setting provides access to the Mitel MiVoice Call Recording application. |
|
MiVoice Office 400 Self-Service Portal |
This setting provides access to the Mitel MiVoice Office 400 platform. |
Note: Only administrative access is available for the MiVoice Business server and the MSL server. |
To enable administrative access to the LAN server, select Yes in the Do you wish to permit remote administrative access? field.
To restrict access to one or more specific network addresses (that is, to allow only these addresses to access the Web Proxy), select Some from the drop down, click add netblock and then enter an address in the Network Address field. Click add netblock again to enter another address.
Click Save.
To modify or disable an existing proxy:
In the server manager, under Applications, click Remote Proxy Services.
On the LAN server proxy list tab, click Modify.
Make the required changes (or clear the Enabled check box to disable the proxy) and then click Save.
To delete an existing proxy:
In the server manager, under Applications, click Remote Proxy Services.
On the LAN server proxy list tab, click Delete.
Click OK.