Suggested Additional FCOS

These additional FCOS are not defaults, but are suggestions for you to number and assign if needed. Create an FCOS, give it an unused number, assign the feature bits listed here, then assign the new FCOS to mailboxes as needed. Any FCOS number from 18- 20 or 25-640 is acceptable. See Customizing FCOS for more details.

Lodging

This FCOS, designed for hotel or motel applications, has fewer features for guests than default FCOS 2 (Full Guest), but more than FCOS 3 (Restricted). Also see “Hotel Guest: Basic” following this description.

You can create the Lodging FCOS with the following bits:

001 Login to mailbox
002 Transfer to mailbox attendant  
004 Outside caller functions

005 Play Outside Caller Menu prompts
006 Rewind and fast forward during playback
008 Mailbox can be checked in/out
009 Automatic logout if no messages/receipts
040 Receive messages from other users
041 Receive messages from outside callers 
050 Play messages

052 Auto-play unplayed messages 
053 Keep messages
 
055 Discard messages

057 Play saved messages in FIFO order
059 Play unplayed messages first

Hotel Guest: Basic

This FCOS is designed for hotel or motel environments, and has fewer features than FCOS 3 (Restricted). It provides basic play, keep, and discard capabilities and results in the simplest, most user-friendly menus for guests. Mailboxes using this FCOS require no passcodes, recorded names, or personal greetings. You can use this FCOS with a PMS integration or with NuPoint Voice alone. When using this FCOS, disable the passcode and user tutorial in the mailbox, and at the Temporary Passcode prompt, enter 0000.

You can create the Hotel Guest: Basic FCOS with the following bits:

001 Login to mailbox
002 Transfer to mailbox attendant
006 Rewind and fast-forward during playback
008 Mailbox can be checked in/out
009 Automatic logout if no messages/receipts
016 Deny recycling with * key
040 Receive messages from other users
041 Receive messages from outside callers  
050 Play messages

052 Auto-play unplayed messages 
053 Keep messages
 
055 Discard messages

057 Play saved messages in FIFO order
058 Play unplayed messages in FIFO order
059 Play unplayed messages first
122 Define broadcast mailbox
123 Announce broadcast mailbox name

Broadcast

With this FCOS, both system users and outside callers can send a single message to multiple users.

You can create the Broadcast FCOS with the following required and optional feature bits:

Required Features

001 Login to mailbox
040 Receive messages from other users
041 Receive messages from outside callers
043 Receive message of the day
044 Receive user dist list messages
045 Receive master dist list messages

Optional Features

070 User Options Menu
071 Record or change mailbox name
073 Enter and change mailbox passcode
074 Create or modify user distribution list 
122 Define broadcast mailbox

123 Announce broadcast mailbox name

Note:  Feature bit 043 (Receive message of the day) is needed only if the broadcast mailbox is also the user’s only mailbox. You can use other feature bits with broadcasting. They are not included in the Broadcast FCOS definition, but you can add or substitute them in a custom FCOS. See the feature bit descriptions for more information on these capabilities:

Administrator’s "No Login" Class of Service

This FCOS allows you to set up the administrator’s mailbox to record company greetings and compile master distribution lists, and to prevent unauthorized access. The No Login FCOS is a copy of the FCOS 10 (VIP), but without feature bit 001 (Login to mailbox). Initially, assign the VIP FCOS to the administrator’s mailbox. After you record company greetings and compile master lists, change the FCOS to No Login to prevent unauthorized use of the administrator’s mailbox. You can switch the FCOS back to VIP whenever you need to access the administrator’s mailbox again.