A variety of diagnostic tools is provided to assist in
resolving issues.
- Connectivity
Tests: Checks connectivity to ICPs for MiNET, SIP, and TFTP
services based on the configured type; SIP trunking endpoints;
and application servers such as MiCollab and MiContact Center.
If these are configured with a fully qualified domain name (FQDN),
a DNS resolution test is also run.
- Traceroute:
Display the route (path) of packets traveling across the IP network
to an endpoint.
- Packet
Trace: Capture a log of traffic passing over the network.
- Teleworker
Network Analyzer: Test voice quality and remote IP device
connectivity to the MBG server.