User Messaging is an optional feature and allows you to
Monitor Presence information at a glance
Initiate Instant Message (IM) conversations with contacts. The IM feature works with the 'Presence' feature.
Send Emails
The Presence and IM features require Presence Integration.
To configure these features, contact your system administrator.
The MiVoice Business Console must be connected to the MiVoice Business system and a server running an instance of the Mitel MiCollab client/server.
Operators should not log into their MiCollab Client account while using the Presence Integration feature on the console.