Back up and restore Management Portal

There are two backup methods available to back up the Management Portal database, depending on your needs:

  • MSL backup

  • Management Portal backup

Caution

The above backup methods are not compatible with each other. An MSL Backup can only be restored using the MSL Restore capability. A Management Portal backup can only be restored using the Management Portal database restore capability.

Both offer complete backups but the MSL Backup offers the advantage of automated scheduled backups. The Management Portal Backup method is useful for software migrations and when a database needs to be sent to Mitel support.

MSL backup and restore

An MSL backup is a complete representation of an MSL server at the time of backup. It includes MSL and the application databases. It does not include any of the software application blades installed on MSL. This means that if a new system needs to be restored, MSL, the backup-file, and the Management Portal Blade will need to be installed. An MSL backup may be restored to an existing system without reinstalling MSL or Management Portal (restoring a database that originated or a greater version of Management Portal than the restore target will result in system failure).

To schedule automatic MSL backups:

Scheduled MSL backups use the network file server option from with the MSL Server Manager.

Note

This procedure also backs up all application data through the MSL backup feature. Performing a separate backup of the Management Portal database may not be necessary, depending on local administration/maintenance protocols.

  1. Log in to the MSL Server Manager using a supported browser with the user name and password when initially configuring the MSL server.

  2. Under Administration, click Backup.

  3. From the Select an action drop-down list, click Configure network backup.
    Note: Selecting the Backup to Desktop option will back up the data to the local workstation. Scheduled backups cannot be performed with this option.

  4. Click Perform.

  5. In the Backup Server Configuration area, configure the server where the backup file will be stored:
    In the IP Address field, enter the IP address of the file server where the backup will be stored.
    In the Sharename field, enter the name of the shared folder where the backup file will be stored. (For example, "Backups".) The shared folder must have permissions set to "Full Control".
    In the Username field, enter the username to use when connecting to the backup server.
    In the Domain or Workgroup Name field, enter the domain or workgroup name of the server. (For example, mitel.com.)
    In the Password field, enter the password to use when connecting to the backup server. Available storage space is displayed.

  6. In the Maximum number of backup files to keep field, enter the maximum number of backup files to keep (1-999) on the server (default is 5). When the number of stored files reaches this maximum count, the oldest version is deleted.

  7. In the Backup Schedule area, select the frequency with which to perform backups (Daily, Weekly, Monthly, Never). Backup file names will include timestamps in the format: mslserver_<hostname>_yyyy-mm-dd_hh-mm.tgz)
    For Daily backups, select a time of day (hour, minute, AM/PM)
    For Weekly backups, select a time of day, and day of the week
    For Monthly backups, select a time of day, and day of the month
    To disable regularly scheduled backups, click Disabled.

  8. To test the backup configuration, or to run an immediate backup, click Backup Now.

  9. Click Save to save the schedule information.

See the Mitel Standard Linux Installation and Administration Guide for additional information.

Restore the Management Portal database from an MSL backup

You need the following information and equipment to restore a database:

  • Installer PC

  • MSL system IP address

  • MSL Server Manager username and password

There are two methods for restoring the Management Portal database from an MSL backup:

  • Use the "Restore" option when re-installing MSL.

  • Use the Command Line Interface by logging in to the MSL Server Console and select the "Restore from backup" option. See the Mitel Standard Linux Installation and Administration Guide for details.

Caution

You must restart the Management Portal application after restoring a database. Service will be LOST during this reboot.

To update the Management Portal database with MiCollab version using maintenance command

  • Login to the Management Portal service provider portal (http://xx.xx.xx.xx/konos/sp/spLogin.do). Replace xx.xx.xx.xx with the Management Portal server IP address or FQDN.

  • Enter this URL in the same active service provider browser session (https://xx.xx.xx.xx/konos/commands.jsp) Replace xx.xx.xx.xx with the Management Portal server IP address or FQDN. This will open up the Management Portal Service Provider maintenance command window.

  • Run the following maintenance command:

      updateMasVersion <host IPAddress>