Migrate Management Portal

After you upgrade Management Portal, perform the Migrate Platform task for each customer. Management Portal keeps track of the last configuration it programmed for a user. This information is used to determine whether a user's information has changed. To determine whether a user is unmanaged, Management Portal compares its view of the user with the MiCollab view of the user. The same comparison is made with partially managed users.

During the migration, Management Portal reads each user profile from MiCollab, makes a copy of the profile, uses the copy to compare it against the Platform Manager profile, and determines whether the user is unmanaged.

Because a migration involves so many steps, it may take a while to migrate all users. Make sure that you allow a maintenance window when migrating users as the process may take about 2 seconds per user.

The following tasks are performed prior to the Platform Migration:

  • Run the MiCollab reconcile wizard on MiCollab.

  • Ensure there are "No SDS Errors" on MiCollab platform.

To migrate Management Portal:

  1. From the Customers tab, click View Customers.

  2. Select the customer and click the Edit icon.

  3. In Customer Details > Platform migration required box, click Migrate Platform.

  4. Click Save.