Virtual service providers vs. value added resellers

Virtual service providers (VSPs): Have access to their own platform infrastructure directly through tools such as MiVoice Business System Adminstration Tool, and may also have access to a MiVoice Business, MiVoice Border Gateway, AMC licensing, and other infrastructures. With access to the infrastructure, they can register platforms and create customers in the portal.

Value Added Resellers (VARs): Do not normally have access to their own platform infrastructure. When VARs want to add a customer, they must contact the service provider and ask them to create a platform, register it in the portal, and make it accessible to a customer. After the customer is created, the VAR can then manage the customer.