Managing MiVoice Business Features
After MiVoice Business is integrated on a customer account, you can manage the MiVoice Business features for users in that customer account. The Mitel Partner or Account Administrator can select the service category and set the various user configuration settings.
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In the Accounts console, navigate to User Management > Users from the left navigation menu. The list of Users is displayed.
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From the list of users, select the user for whom you want to manage the MiVoice Business features.
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Scroll to the Products and licenses section, click + Add Product button. Click the Add option next to MiVoice Business Service and click Done to save the changes.
MiVoice Business features list is displayed. You must complete setup to to select the service category for a user.
MiVoice Business Service
The Mitel Partner can select the type of service category for a user. The service category is the grouping or classification of specific features and services offered to users.
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Go to the Products and licenses section of the user, click the Complete setup button next to MiVoice Business (no service assigned).
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Click Choose service category to select the service type or click Upgrade Service to change or update the existing service type for the user.
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Click Select associated with the service category that you want to choose, and click Apply.
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Additionally, define Directory Number and Direct Inward Dials settings, under MiVoice Business > System Settings in the left navigation menu. Refer to Integrating MiVoice Business with CloudLink Account.