Adding the Unify Phone integration to a customer account

To add the Unify Phone integration to a customer account, perform the following steps:

Access the Integrations panel from the Account Information page or from the Integrations & Apps option.
In the Integrations panel, click + Add new.
The Integrations pop-up window opens.
Click Add next to the Unify Phone integration, then click Done.
The Unify Phone integration is added to the customer account and it is displayed in the Integrations section of the Account Information page.
Make sure that the Delegated Authentication toggle button under the Privileges section is enabled (switched to ON).

Note: By default, Delegated Authentication is enabled when the Unify Phone integration is added. If it is not already enabled, manually switch the Delegated Authentication toggle button to ON.

Note: Mitel Partners cannot enable integrations in the Partner Account as the integration with other applications is not supported for Partner Accounts. To integrate CloudLink with other applications, a Partner must create a customer account and enable integrations in that account. For more information about Partner Accounts, see Log in as a Mitel Partner.

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