Environment

In the Mitel CloudLink environment, the CloudLink Gateway enables the connection between MiVoice MX-ONE and the CloudLink Platform.

For information on the CloudLink overall solution, where the MiVO PBX represents MX-ONE, refer to the Network View.

The solution between MX-ONE and CloudLink has the following key system functions:
  • API – Application Programming Interface
    • API defines the way that the systems will interact with each other.
  • CSTA – Computer Supported Telecommunications Applications
    • It provides third-party call control. It is an interface that external computer applications can use to remotely control a phone.
  • SIP – Session Initiation Protocol and Media Handling
    • SIP extension is used to provide a valid PBX extension to a softclient.
    • Media Handling provides media capability to the CloudLink.