Manage or Delete a User Profile

System Users

To manage a system user profile:

1. Select the system user account that you want to manage. To select a user, refer to Administer User.

2. Click Manage User Profile. Click here for a description of the user profile screen:

   • New Password: Indicates the password used to log on to their MiCollab Audio, Web and Video Conferencing account. Type information in this box only when you want to change the password for this user.

   • Registered Phone: Indicates the telephone number of the user that MiCollab Audio, Web and Video Conferencing will call when calling out to the User ID. Type the extension number, for example 1000, and the software adds an x before the number.

   • Personal ID: Select a 3 to 5 digit identification number. Left leading zeros are allowed, for example ID 123 is not the same as ID 0123.

   • Dial out allowed: Indicates this user can dial out (CO call) to others using the system. The default is selected.

   • Deny multiple leaders: Indicates this user may not have multiple callers using the leader access code on conference calls. Only one leader will have the access code. The default is cleared.

   • Executive: Conferences created by Executive users have access to audio ports reserved as executive ports. Refer to System Options for more information about this feature. The default is cleared.

   • Conference Settings: Reservationless conferences do not expire for up to six months. Select from the following three options:

   • Reservationless calls allowed, leader not required: (default) This user can make reservationless calls and a leader code is not required to access the call.

   • Reservationless calls allowed, leader required: This user can make reservationless calls, but a leader code is required to access the call.

   • Reservationless calls not allowed: This user cannot make reservationless calls.

   • Invitation Handler: Indicates which e-mail invitation type is being used:

   • Default Programs: This setting is typically for Microsoft Outlook users (or any other application that supports ICS files). Note that although other third-party clients may be compatible, only Microsoft Outlook is officially supported.

   • Google: This setting is meant for calendar entries composed via Google Calendar and e-mail handled via Gmail.

   • Invitation Length: Select either of the following e-mail invitation length:

   • Generic Long: Use this setting for e-mail clients (for example, Microsoft Outlook) that allow for long form inserts (usually more than one line).

   • Generic Short: Use this setting for e-mail clients that only allow short form inserts (usually one line).

3. Click Save Changes, and then click Ok at the prompt.

To delete a user profile:

1. Select the user account that you want to delete. To select a user, refer to Administer User.

2. Click Manage User Profile.

3. Click Delete User at the bottom of the user profile screen, and then click Ok at the prompt.

Guest Users:

To manage a guest user profile:

1. Select the guest user account that you want to manage from List User.

2. Modify the Personal ID: Select a 3 to 5 digit identification number. Left leading zeros are allowed, for example ID 123 is not the same as ID 0123.

3. Click Save Changes, and then click Ok at the prompt.

To delete a guest user profile:

1. Select the guest user account that you want to manage from List User.

2. Click Delete User at the bottom of the user profile screen, and then click Ok at the prompt.