Competitive TUI Emulation - Description

The Competitive TUI Emulation feature provides a telephone user interface (TUI) that emulates the TUI of other commonly used voice mail systems. You can assign this feature to users who are familiar with a competitive TUI so that they do not need to learn the NuPoint Unified Messaging TUI. Users can use the Competitive TUI for common functions including playing, saving, making, forwarding, answering, and deleting messages, as well as reaching user options. Outside callers and administrators, however, must use the standard NuPoint Unified Messaging TUI.

This feature is controlled for individual mailboxes through FCOS feature bit 288, Enable TUI Emulation and by the LCOS Prompt language selection, "TUI Emulation".

Conditions

Competitive TUI Emulation is not supported for use with

  • The Administrator's mailbox

  • Billing information enabled by feature bit 276

  • The Enhanced Auto Wakeup feature of the NP WakeUp optional feature, enabled by feature bit 287

  • The Speech Navigation feature, enabled by feature bit 99

  • Feature bits 158 (Continue Sending Message), 276 (Press 0 for More Billing Info), 287 (Enable Enhanced Auto Wakeup), and 300 (Enable Secure Tutorial).

Installation

You install the Competitive TUI Emulation option and the required prompts from the NuPoint UM software installation CD/DVD. Follow the instructions for Optional Feature installation.

Parent topic: About NuPoint Unified Messaging (For on-premise deployments only)
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