Schedule Company Greetings

Note: This procedure is not available in the Web Console.

To designate when a company day greeting plays and when a company night greeting plays:

  1. From the Main Menu, select (S) System Maintenance, (R) Reconfiguration, (R) Reconfigure System.

  2. Do one of the following:

  3. Select (F) Modify Inactive Configuration if you just made a change through the Offline Menu without activating it

  4. Otherwise, select (E) Modify Active Configuration.

  1. Select (G) Group Selected and then enter the number of the line group (1-24) for which you want to schedule greetings.

  2. Select (M) Modify Application, and then (N) Day/Night.

  3. Select (S) Start Time of the Workday and enter the time a workday starts, which will be the time when the company day greeting begins to play. Enter the time in the format indicated by the prompt; for example, 8:30am. If you do not specify "a.m." or "p.m.," the server assumes that the time is "a.m."

  4. Select (E) End Time of the Workday and enter the time a workday ends, which will be the time when the company night (off hours; after hours) greeting begins to play. Enter the time in the format indicated by the prompt; for example, 5:30pm. If you do not specify "a.m." or "p.m.," the server assumes that the time is "p.m."

Note: To have the same greeting play all the time, specify 12:00pm as both the start and end times of the workday.

  1. Select (W) Weekend Days and enter N or D in each of seven positions. N designates weekend days; D designates work days. For example, a work week of Monday through Friday, which is the default, is designated by DDDDDNN. (The company day greeting does not play on weekend days.)

  2. Save your entries by exiting to the Main Menu.

  3. If you chose to modify the Inactive Configuration in step 2, you need to Activate the Inactive Configuration before your changes appear.