Flow Through Provisioning

Flow Through Provisioning synchronizes updates made to the following data between the MiCollab and MiVoice Business system databases using System Data Synchronization (SDS). The Flow Through Provisioning involves the following options:
  • Network Elements
  • Roles and Templates
  • Users and Services Hosting
  • Phone Services
For MiCollab sites with MiVoice Business servers, Flow Through Provisioning provides the following advantages:
  • Allows you to perform user and service provisioning for a network of MiVoice Business servers from the MiCollab User and Services application. Although changes made to user and services data on a MiVoice Business system are distributed to the other system databases in the network, including MiCollab , the recommended practice is to perform user and service provisioning from MiCollab .
  • Provides a Reconcile wizard that synchronizes the user and services data of an existing MiVoice Business to a MiCollab database. After a software upgrade, this wizard also helps you reconcile any conflicting user entries, roles, and templates.
  • Allows you to view and manage distribution errors and pending updates. If you make an update in the MiCollab USP database and the update is not successfully shared to all the other elements in the sharing network, a distribution error is sent to the MiCollab SDS Distribution Errors application. If the number of distribution errors exceeds an SDS alarm threshold, a data distribution alarm is generated in the Event Viewer application.
  • Provides single-sign on to the administration interfaces for the Mitel communications network. After you sign into the MiCollab server manager, you are granted Reach Through access to the MiVoice Business system administration tool and vice versa.
  • Supports context sensitive Reach Through from the User and Services application to specific MiVoice Business programming forms. You can modify system settings by launching the system administration tool of the MiVoice Business system that hosts the user's phone. For example, you can reach-through to the Class of Service form and modify COS parameters. SDS then shares the COS updates to the other MiVoice Business systems in the network.
Note: If Flow Through Provisioning is not configured, you can still configure user and phone services on MiCollab. However, you must also log into the MiVoice Business system and manually configure the phone services.
Note: The Single Point Provisioning (SPP) functionality that was supported in MiCollab Release 6.0 SP2 and earlier is not supported in MiCollab Release 7.0. It used MiXML to apply MiCollab updates to the MiVoice Business systems. SPP has been replaced with Flow Through Provisioning in MiCollab Release 7.0.

Sharing Icon

The following icon is displayed in the Users and Services application interface beside data elements that are being shared via Flow Though Provisioning:



The following images show examples of the sharing icon:





Parent topic: Provision Users and Services
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