Make call

This activity makes an outbound call to the configured destination from another device. Passing in an alternate From Name to the Make Call activity can override the calling party name.

Table 1. Make call action - Inputs
Parameters Description

FromName

Enter the name to be presented for the calling party. The default value is 'system'.

To

Enter the number to be called.

CallingNumberOverride

Set to the value to be used in place of the actual calling number.

TimeoutInSec

Enter the number of seconds to wait for the call to be answered.

If the call is not answered within the specified timeout period, the call will be cancelled, and the activity returns a failure.

The value can range from 10-300 seconds. The default value is 20 seconds.

Table 2. Make call action - Outputs
Parameters Description

Success

Indicates whether the activity was completed successfully (value = True) or not (value = False)

CallId

Identifier of the call created.

State

State of the call created.

BranchId

Returns "Success" or "Failure"

BranchResult

Returns the call object.

CallRecord

Record with additional information about the outgoing call.

StatusCode

HTTP status code returned when requesting to initiate the call.

Body

Returns the call object.