Media Actions

The following table describes the various actions supported under Media category in the Workflow Canvas:

Table 1. Media Actions
Action Name Icon Availability License Type

Dial menu

Dial menu action

Release

Essential

Greeting

Greeting action

Release

Essential

Dial by name

Dial by name action

Release

Premier

Transfer

Transfer action

Release

Essential

Make call

Make call action

Release

Essential

Answer

Answer action

Release

Essential

Hang up call

Hang up call action

Release

Essential

Record audio message

Record audio message action

Release

Premier

Get call tag

Get call tag action

Release

Essential

DTMF tones

DTMF tones action

Beta

Essential

Tag call

Tag call action

Release

Essential

AI Voice Assistant

AI Voice Assistant action

Beta

Premier