Modifying Hold Settings

When you place a call on hold, you will hear a regular beep after a programmed delay to remind you that you have a call on hold. If the handset is in its cradle, you will hear the beep through the handsfree speaker.

When another party puts you on hold, you hear a regular beep to remind you that you are on hold. You can turn off this beep, if desired.

To modify the hold settings:

  1. On the Web Configuration Tool home page, click Feature Configuration.

  2. Do one or both of the following:

  3. To remove the regular beep you hear when you are on hold, select Off from the Play Beep While I Am On Hold drop-down list.  

  4. To define the delay before your phone reminds you that you have a caller on hold, enter a value in seconds in the Held Calls Will Ring Back After field.

  1. Click Apply. A confirmation screen appears.

  2. Click OK. The information is updated.

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