Data Retention

Data retention allows you to delete contact information and conversation\transcript information.

Data Retention in Ignite (Web)
Contact and interaction purging in YSE
Contact and Interaction purging in Ignite (Web)
Using the Search Criteria Tab
Using the Action tab
Using the Schedule Tab
Using the Preview Tab
Saving a Task
Editing a Task
Renaming a Task
Deleting a Task
Searching a Task

Parent topic: Managing a Multimedia Contact Center