How users are managed

Your service provider may have changed certain fields outside of MiCloud Management Portal. The result is that a user may no longer be managed in MiCloud Management Portal and you will see "unmanaged" in the Bundle column in the user profile.

Considerations:

• The End User Portal is not available for unmanaged users.

• The "Create new user from existing user" feature is not available in the Customer Administrator Portal.

• The first available extension is picked when a user created in MiCollab Client Serves does not have an extension that is digit only. For example, it would select "54*57" if the extensions available were 54*57, 54*68, and 54*70.