Welcome E-Mail

After logging in, Mitel Partners must Welcome E-Mail to these accounts. They can confer administrative rights to the users they add to a customer account. Administrative users or Account Admins of a customer account can also add users to the account.

After a Mitel Partner or an Account Admin adds a user to a customer account, the Mitel Administration sends a verification email to the user. Users must complete the registration.



This verification email includes a Finish building your account hyperlink. Clicking this link takes users to the Mitel Accounts sign up page.



Here, users must create a new password for the Mitel Accounts and click Complete to complete the registration process.

Note: The password must contain at least 8 characters.

After the registration is complete, an Account Admin or a regular user can log in to Mitel Administration. For more information about how to log in to Mitel Administration, see Log in as an Account Admin or a User.

Note: A Mitel Partner has administrative rights for all the customer accounts that Partner created in the same Partner Account. An Account Admin has administrative rights only for the customer account to which they belong. For more information about the types of user roles and their privileges, see User Roles and Privileges.