Create Customer Accounts and Add Users

After logging in, Mitel Partners must Create Customer Accounts and Add Users to these accounts. They can confer administrative rights to the users they add to a customer account. Administrative users or Account Admins of a customer account can also add users to the account.

After a Mitel Partner or an Account Admin adds a user to a customer account, the CloudLink Accounts Console sends a verification email to the user. Users must complete the registration.

This verification email includes a Finish building your account button. Pressing this button takes users to the Mitel Accounts sign up page.

Here, users must create a new password for the Mitel Accounts and click Complete to complete the registration process.

Note: The password must contain at least 8 characters.

After the registration is complete, an Account Admin or a regular user can log in to the Accounts Console. For more information about how to log in to the Accounts Console, see Log in as an Account Admin or a User.

Note: A Mitel Partner has administrative rights for all the customer accounts that Partner created in the same Partner Account. An Account Admin has administrative rights only for the customer account to which they belong. For more information about the types of user roles and their privileges, see User Roles and Privileges.

↑