Configure a MiVoice Office 400 PBX

The following deployments are supported when using a MiVoice Office 400 PBX on the CloudLink Platform.

Supported Deployments

MiVoice Office 400 PBX on a standalone platform with an external gateway.
- M470 is supported (M430 and M415 are not supported)
- Virtual Appliance is supported
MiVoice Office 400 PBX on an SMBC platform with an embedded gateway.

Prerequisites:

MiVoice Office 400 PBX Release 6.1 or later.
Requires current Software Assurance and end user licensing.
The CloudLink Gateway must be on the Master Node in an AIN (Advanced Intelligent Network) environment.
The "CloudLink Gateway for SMBC" is required for SMBC platforms.

Note:

CloudLink applications can be installed on a customer’s MiVoice Office 400 PBX along with most other applications except the MiCollab client.

To find out if a customer deployment has been successfully completed or if more work is required, access the Partner Dashboard in the CloudLink Gateway Portal and view the status message for the desired customer.

When the PBX configuration work has been completed, which includes all Customer Onboarding work, the CloudLink Gateway is automatically configured and there is no additional programming to do. Note that all changes made to the MiVoice Office PBX are propagated immediately to the CloudLink Platform.

Number of Mitel One or MiVoice Office users supported on MiVoice 400 PBX

The following table summarizes the maximum number of Mitel One or MiVoice Office users supported on the MiVoice 400 PBX.

Testing Environment	Minimum Releases	MiVoice Office 400	CloudLink Gateway	Maximum Mitel One Users	Maximum Simultaneous Call (Direct Switching)	Maximum Simultaneous Call (Indirect Switching)
SMBC - Internal CloudLink Gateway	6.3 or later	SMBC	Embedded in SMBC	50	25 Mitel One/MiVoice Office to Mitel One/MiVoice Office 50 Mitel One/MiVoice Office to Internal 50 Mitel One/MiVoice Office to PSTN 16 Mitel One/MiVoice Office to Mitel One/MiVoice Office (GSM) 12 Mitel One/MiVoice Office (GSM) to Mitel One/MiVoice Office (GSM)	15 Mitel One/MiVoice Office to Mitel One/MiVoice Office 15 Mitel One/MiVoice Office to Internal 15 Mitel One/MiVoice Office to PSTN 16 Mitel One/MiVoice Office to Mitel One/MiVoice Office (GSM) 12 Mitel One/MiVoice Office (GSM) to Mitel One/MiVoice Office (GSM)
Mitel 470 - External CloudLink Gateway	6.3 or later	Physical Mitel 470	CloudLink Gateway	300	25 Mitel One/MiVoice Office to Mitel One/MiVoice Office 50 Mitel One/MiVoice Office to Internal 50 Mitel One/MiVoice Office to PSTN 16 Mitel One/MiVoice Office to Mitel One/MiVoice Office (GSM) 12 Mitel One/MiVoice Office (GSM) to Mitel One/MiVoice Office (GSM)	25 Mitel One/MiVoice Office to Mitel One/MiVoice Office 50 Mitel One/MiVoice Office to Internal 50 Mitel One/MiVoice Office to PSTN 16 Mitel One/MiVoice Office to Mitel One/MiVoice Office (GSM) 12 Mitel One/MiVoice Office (GSM) to Mitel One/MiVoice Office (GSM)
Virtual Appliance - Virtualized CloudLink Gateway		Virtual Appliance	OVA	300	25 Mitel One/MiVoice Office to Mitel One/MiVoice Office 50 Mitel One/MiVoice Office to Internal 50 Mitel One/MiVoice Office to PSTN 16 Mitel One/MiVoice Office to Mitel One/MiVoice Office (GSM) 12 Mitel One/MiVoice Office (GSM) to Mitel One/MiVoice Office (GSM)	25 Mitel One/MiVoice Office to Mitel One/MiVoice Office 50 Mitel One/MiVoice Office to Internal 50 Mitel One/MiVoice Office to PSTN 16 Mitel One/MiVoice Office to Mitel One/MiVoice Office (GSM) 12 Mitel One/MiVoice Office (GSM) to Mitel One/MiVoice Office (GSM)

Note: The maximum values mentioned in the table are subject to available bandwidth. For information regarding the best practices recommended for CloudLink site deployments, see Best Practices for Site Deployments.

Documentation

Choose one of the following topics for the platform being used to configure your MiVoice Office 400 PBX (MiVO400) to integrate with CloudLink. For PBX documentation, click here.

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