Manage License Bundles

Licensing is supported through the Mitel Licenses and Services Tool and the Mitel Software Assurance (SWA) program. The Mitel Licenses and Services Tool manages the software licensing and entitlement of the Software Assurance Program. After you obtain an Application Record ID (ARID) from the AMC, the AMC uses your ARID to provide you with access to licenses, software releases, and upgrades. In SLS License Server, the ServiceLink ID has the same function like the ARID in AMC.

The partner orders the parts (i.e. CPQ) and the licenses are applied in the partner's License Bank (AMC or SLS). For example, if the partner orders license for MiCollab, including UCC User Licenses, there will be PBX User licenses included in the bundle. Unlike AMC, the SLS provides vouchers based on the server type (MiCollab, PBX) and they are applied separately. Only after synchronization do the roles and templates get impacted by default. The partner orders the parts (i.e. CPQ) and the licenses are applied in the partner's License Bank (AMC or SLS). For example, if the partner orders license for MiCollab, including UCC User Licenses, there will be PBX User licenses included in the bundle. Unlike AMC, the SLS provides vouchers based on the server type (MiCollab, PBX) and they are applied separately. Only after synchronization do the roles and templates get impacted by default. Existing templates have their default attributes updated according to the bundle definition.

MiCollab Server offers two licensing bundles, outlined below:

  • UCC Licensing Bundle; that requires AMC License Server
  • MiVoice Business Subscription Licensing Bundle; that requires SLS License Server

After MiCollab is installed, the system must be synchronized with the license server over the internet to obtain the latest license bundle definitions. The licensing bundles comprise a set of user platforms and application licenses that define the phone and application services you can assign to an individual user. You can assign a license to a user from the ServiceLink Status Information page.

Roles and templates define the phone and application services, including the licensed functionality, for different types of users. When you apply a role to a user using the Quick Add function, the role references a user template that can assign a license bundle to the user. The system provides a set of default user roles and templates.

Note: For MiVoice Business platforms, templates are only applied when creating new users. If you apply a UCC license bundle to an existing user, upgrade a user’s license bundle, or swap user bundles, you must manually assign the phone and application services (see Manage UCC License Bundles).