Routing Actions
The following table describes the various actions supported under Routing category in the Workflow Canvas:
| Action Name | Icon | Availability | License Type |
|---|---|---|---|
|
Schedule |
|
Release |
Essential |
|
Route interaction |
|
Release |
Essential |
|
Emergency mode |
|
Release |
Essential |
|
Phone number lookup |
|
Release |
Essential |
↑